How Your Medical Journey Works
From your first inquiry to complete recovery documentation, we guide you through every step with professional care, transparency, and attention to detail.
Initial Inquiry
Share Your Medical Needs
Your journey begins with a comprehensive medical needs assessment. Our team reviews your medical history and understands your treatment goals.
What to Expect
- 30-minute initial consultation
- Review of medical documents within 48 hours
- Preliminary recommendations provided
- No commitment required at this stage
Free Consultation
Schedule a no-obligation call with our medical travel consultant
Medical History Review
Submit your medical records for preliminary assessment
Needs Assessment
Discuss your health goals, preferences, and any concerns
Timeline Planning
Determine optimal treatment duration and travel dates
Clinical Match
Finding Your Perfect Facility
Based on your medical profile, we identify the most suitable EU-certified facility from our network of 26 partner centers.
What to Expect
- Comparison of 2-3 recommended facilities
- Detailed treatment plan proposal
- Complete cost breakdown (no hidden fees)
- Insurance compatibility assessment
Facility Selection
Match your condition with specialized certified centers
Physician Assignment
Connect you with specialists experienced in your condition
Treatment Plan Draft
Receive a preliminary treatment protocol for review
Cost Estimation
Transparent pricing with detailed cost breakdown
Travel Coordination
Seamless Logistics
We handle all travel logistics including flights, VIP transfers, accommodation, and English-speaking assistant coordination.
What to Expect
- Complete travel package organization
- Airport VIP meet & greet service
- Local SIM card and essentials provided
- 24/7 emergency contact line
Travel Arrangements
Flight booking assistance and itinerary planning
VIP Transfers
Private airport pickup and facility transportation
Accommodation
On-site or nearby quality accommodation options
Personal Assistant
English-speaking support throughout your stay
Medical Treatment
Your Healing Journey
Upon arrival, you receive an initial physician assessment and personalized treatment plan with daily clinical procedures under medical supervision.
What to Expect
- Day 1: Comprehensive medical examination
- Daily therapy sessions (3-5 procedures)
- Weekly progress evaluations
- Dietary and lifestyle recommendations
Initial Assessment
Comprehensive examination by attending physician
Personalized Protocol
Treatment plan tailored to your current condition
Daily Procedures
Scheduled therapies and treatments each day
Progress Monitoring
Regular check-ups and plan adjustments as needed
Documentation
Complete Medical Records
Receive comprehensive bilingual medical discharge reports prepared to support insurance reimbursement claims in your home country.
What to Expect
- Complete medical documentation package
- Bilingual reports (English & Bulgarian)
- Insurance-ready invoices and receipts
- Follow-up consultation available
Discharge Report
Detailed medical epikrisa in English & Bulgarian
Treatment Summary
Complete record of all procedures performed
Insurance Documents
Formatted for EU insurance reimbursement
Aftercare Plan
Recommendations for continued care at home
Common Questions
How long does the entire process take?
From initial inquiry to travel, typically 2-4 weeks. Treatment duration varies from 10-28 days depending on your program.
Is my medical information kept confidential?
Absolutely. We comply with GDPR and maintain strict medical confidentiality. Your data is encrypted and only shared with treating physicians.
Can I bring a companion?
Yes, companions are welcome. We can arrange accommodation and activities for accompanying family members or friends.
What if I need to change my dates?
We offer flexible rebooking options. Changes made 14+ days before arrival are free of charge.
Ready to Begin Your Journey?
Take the first step today. Our medical travel experts are ready to guide you through every stage of your recovery journey.